Privacy Policy
Last updated: March 1, 2026
1. Information We Collect
We collect information you provide directly when you use our services, including:
- Contact information — name, email address, phone number, and business name submitted through forms.
- Assessment responses — answers provided in our diagnostic assessments and qualification forms.
- Payment information — processed securely through Stripe. We do not store card numbers on our servers.
- Usage data — pages visited, time spent, and interactions collected through standard analytics.
2. How We Use Your Information
- To provide and improve our services
- To process transactions and send related information
- To respond to your inquiries and support requests
- To send marketing communications (with your consent)
- To generate diagnostic results, scores, and personalized recommendations
3. Third-Party Services
We use the following third-party services to operate our platform:
- Supabase — database hosting and authentication
- Stripe — payment processing
- Calendly — appointment scheduling
- Vercel — website hosting and deployment
Each service has its own privacy policy governing the data they process on our behalf.
4. Cookies
We use essential cookies for authentication and session management. We do not use third-party advertising cookies. Analytics cookies may be used to understand how visitors interact with our site.
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS), encrypted database storage, and row-level security policies to protect your data. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Export your data in a portable format
8. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions about this privacy policy or your data, contact us at BetterResults@callyourplug.com.